Frequently Asked Questions

We recommend booking your tours as far in advance as possible. Kauai activities are in high demand year-round and often sold-out weeks or even months in advance, especially during the peak seasons (holidays, spring break and summer.) By booking your tours well before you arrive, you’ll be able to relax while you’re here and get the most out of your Kauai vacation.

You’ll receive a confirmation email within 24 hours after booking a reservation on our site. The email will contain a Voucher Receipt that shows your confirmation number, activity date, check-in time, and pricing. You’ll need the Voucher Receipt for your activity check-in– you can either print the Voucher or simply pull it up on your phone. Besides the Voucher Receipt, the confirmation email will also include driving directions to your check-in location as well as information about what to wear and bring along, if applicable.

Reservations made on our site will be fully refunded, no questions asked, if cancelled more than 72 hours before check-in time. (This is why it’s never too early to book your reservations; booking early and holding your space will give you maximum flexibility during your stay!)

Please note that some of our tour operators enforce a one-week cancellation policy for parties of six or more. If you’re booking any activity for 6+ people, please contact us so that we can confirm the tour operator’s large-group cancellation policy.

The weather on Kauai is incredible, with year-round air temperatures normally in the range of high 60s to low 80s, and year-round ocean temperatures ranging from 71 to 81 degrees. It’s warm, but it can be wet! Kauai is known as the Garden Island and her almost-daily rain showers keep the island lush, green, and thick with rainbows. Bring a light rain jacket with you to Kauai and be prepared for passing showers during your activities, which do operate rain or shine.

The North Pacific Humpback Whale population migrates annually between Alaska and Hawaii, spending the summer months feeding in the productive fisheries of the north and the winter months in the warm, shallow waters around the islands, breeding and calving. Because the whales are here to get frisky, they frequently making an impressive show by breaching, spy-hopping, fin-waving, and tail-slapping. Whales can be spotted as early as October and late as May, but visit during peak season, January through March, for your best experience on a Whale Watching Tour.